Restored by the experts who know Stokes best
The Importance Of Using A Factory Authorized Service Center
The Stokes brand is a symbol of strength for industrial vacuum, and we are proud of our rich heritage of 125 years. Edwards is the service provider that we Authorized with our stamp of approval. Becoming an Authorized service provider is an extensive process; one that is not merely about training and facilities. It is also about sharing our values around integrity, quality, and reliability. As an Authorized service provider for Stokes Factory Overhaul, we stand behind the work that Edwards performs as our own.
| Process for Microvac Pumps | Stokes Factory Overhaul | Non-Authorized Facility |
|---|---|---|
| Incoming photos and visual inspection | ✓ | ? |
Disassembly using proper tooling to avoid damage to components. Photos taken as needed to document process build-up and damage |
✓ | ? |
| Decontamination, ensuring safe disposal of waste | ✓ | ? |
Measurement of all wear surfaces. Identification of components that do not meet original specification and require replacement |
✓ | ? |
| Stokes Analysis Form provided to customer, with itemized pricing | ✓ | ? |
| Review Stokes Analysis Form with Customer | ✓ | ? |
Additional cleaning, as needed, via parts wash machine, wet blaster or sand blaster. All components thoroughly rinsed and dried. |
✓ | ? |
| Polishing of all metal surfaces | ✓ | ? |
| Re-assembly per Stokes factory procedures | ✓ | ? |
Replacement of standard components using genuine Stokes parts: seals, gaskets, 0-rings, bearings, valve deck assemblies, solenoid valves, ball valves, check valves, V-belts, sight glass, oil flow indicator, expansion plugs, etc. Replacement of other components as approved on Service Analysis Form |
✓ | ? |
| 24-hour factory testing to guarantee pump performance as new or better | ✓ | ? |
Prepare and paint surfaces using environmentally safe industrial-grade, water-based gray paint. Safety guards are painted orange. |
✓ | ? |
| Application of new safety labels and markings | ✓ | ? |
| Properly palletize and prepare equipment for return shipment, including V-Lube Oil | ✓ | ? |
| 12-month warranty on parts and workmanship from documented date of installation | ✓ | ? |
Download our Brochure
Stokes Vacuum Service Solutions Overview
- Filename
- Document_Stokes-Vacuum_Service-Overview-Brochure_2025.pdf
- Size
- 2 MB
- Format
Service Packages and Upgrades
Our convenient Service Packages and Upgrades provide cost-effective options when additional components are required beyond the scope of our Stokes Factory Overhaul
- Belt Guard Package – Safety first! If the guard for your v-belt assembly has become damaged, we can replace it
- Rebore Package – Worn housing bore? Let us give your pump a second (or third, or fourth!) life by reboring to our exact specifications and installing oversized hingebars and spacers
- Harsh Duty Package – Some harsh applications cause damage to the metal casting parts. The Harsh Duty package has you covered, replacing the eccentrics, piston & slide, shaft and oil separator. For boosters, it covers the impellers and gear set
- Process Isolation Package – Boosters with process isolation have additional mechanical seals that require replacement (mandatory for -5VR & -5HR variants)
- Water Miser Upgrade – Ensure your pump is operating at the optimal temperature. Add or replace the water miser valve assembly, including thermometer
- Mechanical Seal Upgrade – Upgrade your booster shaft seals from the older lip seal design to our current mechanical cartridge design. Enjoy the benefits of higher load capacity, larger sight glasses and longer equipment life.
MECHANICAL SEAL UPGRADE IS FREE FOR A LIMITED TIME!
